Sales, trade and dealers
sales@Panels for a job or a yard: volume orders, jobsite delivery and repeat orders for contractors and landscapers, custom sizes and matching gates, and new dealer applications for Polaris Pro.
Replies: Same business day
Contact
Here’s every inbox, with the response time we aim for.
We publish desk-level emails rather than a single contact form because it gets your message to the right person two hours faster. Pick the channel that matches your question.
General customer care
hello@Install questions, finish and stain guidance, order status.
Replies: Within one business day
Press & media
press@Email only
Interviews, photography requests, and company enquiries.
Replies: Within two business days
Careers
careers@Email only
Open applications go straight to the hiring team.
Replies: When the role is being hired for
Custom work & enquiries
Custom panels, or a note for any desk.
Our nine standard panels are priced on the site and can be paid for online. Custom sizes, matching gates and volume orders are quoted by hand. Tell us what you need below.
We route unrouted mail by hand every morning. Expect a reply from the right desk the same business day.
Head office
240 Ellwood Drive West, Bolton, Ontario
Monday to Friday, 9:00 to 5:00 ET · Closed statutory holidays