Common questions, plain answers.

A fence that looks the same from both sides. On a standard fence the neighbour gets the rails and the fasteners; on a good neighbour fence the boards alternate from one side of the rails to the other, each overlapping the gap behind it, so both yards see a finished face. The pattern is also called a shadowbox. Ours is the Good Neighbour Cedar ($104.99), 6 ft × 8 ft in Western Red Cedar; the Pressure-Treated Lattice Top ($149.99) is the same pattern in brown treated wood. Good Neighbour Cedar · Why the shadowbox finishes both sides.

There is no province-wide rule. Fence by-laws are municipal, and most say nothing about which way a backyard fence faces; some ask that the finished side face the street or a public path. The custom is that the finished side faces out, and on a shared line that is the first argument a solid fence starts: who gets the good side. A good neighbour panel is finished on both sides, so the question never comes up. Check your municipality’s fence by-law for height limits before you build.

Solid privacy if nobody should see through from any angle: a pool surround or a yard on a busy sidewalk. Shadowbox if the fence is on a shared line, an exposed run, or around a garden that wants a breeze. Straight on, a shadowbox reads as private as a solid fence; at a sharp angle there is a narrow sight line between the staggered boards. A solid face catches all the wind and works the posts; the staggered gaps of a shadowbox let it through, and some light with it.

Cedar if appearance matters, budget allows, or the fence is highly visible. Pressure-treated if you’re doing a long run, covering a rental property, or in a yard with heavy de-icing salt exposure.

Yes, two stocked 6 ft × 8 ft styles: a solid-board Privacy panel (no gaps, a true 73.5″ tall) and a shadowbox Lattice Top finished on both sides with a diagonal crown. Both are pre-assembled in Bolton, 100% Canadian-made, and priced on their product pages.

No, the brown colour is built into the treatment, so the fence goes up finished. If you want to stain or seal later, wait four to six weeks for the wood to dry down, then sprinkle water on a board: absorbed within ten minutes means it’s ready.

Both share the same solid cedar base; the difference is the lattice crown. Diagonal is the classic West Coast look and comes in two grades, premium (1×6 on a 2×4 frame) and contractor (1×4 on 2×3 OT3). Square is a crisp modern grid that pairs with black-trimmed architecture.

Yes, within roughly 100 km of Bolton, which covers Toronto, Peel, York, Halton, Durham, Hamilton and most of the surrounding GTA. Every product page and the fence calculator check your postal code before you order. Pickup at the Bolton yard is always free.

A flat $200 per 40 panels (or part of 40), plus HST. One fee covers a typical whole yard, a 10-panel order and a 40-panel order pay the same $200. There are no fuel surcharges or hidden extras.

In a full-size truck, yes. Every panel is 96 in. long and lies flat on top of the wheel wells: tailgate up in an 8 ft bed, tailgate down in a 6.5 ft bed with the end flagged. A 5.5 ft short bed leaves about 2 ft hanging past the tailgate, so a trailer is easier. Ten cedar panels stack about 35 in. high and are routine in a half-ton; pressure-treated panels are heavier, so plan on fewer. Bring two ratchet straps. We load with you, about 15 minutes, and you secure the load. What fits in what.

Loose lumber, posts, boards, lattice strips, is pickup-only when ordering online. If your order mixes panels and lumber, the whole order becomes pickup. Need lumber delivered? Call 647-569-2163 for a quote, or order the panels separately for delivery.

We confirm your delivery date by email or text right after checkout and call before the truck arrives. Timing depends on the production run, if you're working against a deadline, call 647-569-2163 before you order and we'll tell you straight.

Yes. In-stock panels can be ordered and paid for online, pick your styles, pay by card, and we confirm a pickup time at our yard at 240 Ellwood Drive West, Bolton, Ontario. Custom sizes and matching gates are priced by hand through the contact page.

Not as a stocked item, today we manufacture fence panels only, and there are no gates in inventory. We occasionally build a made-to-match gate by request when production allows; if your project needs one, call 647-569-2163 before ordering panels and we’ll tell you honestly whether we can take it on and when.

“6 ft × 8 ft” is the nominal trade size. True dimensions vary by style, 66.5″ to 73.5″ high, all 96″ wide, and are printed on every product page. Lay out your run against the true numbers, not the trade name. The full guide to nominal versus true sizes.

Eventually, yes, the nearer-term plan is to add US border-state dealers once we’re firmly established in Canada.

Not for durability. Cedar weathers to silver-grey on its own without losing structural integrity. Stain is optional, apply a penetrating oil stain if you want to hold the amber tone.

Hot-dipped galvanised or stainless steel ring-shank. The copper in the treatment corrodes plain and electro-galvanised fasteners over time, hot-dipped galvanised is the accepted standard, stainless is the premium choice that outlasts everything.

Yes. The shadowbox pattern cuts cleanly from either end. Seal cut edges on pressure-treated stock with an end-cut preservative.

Lumberyards, landscapers, contractors, and fence-install crews who want to stock or install NorthStar panels. We’re building the program with our first dealers, start with an application on the For Pros page. Start with an application.

Program terms, pricing, payment, and fulfilment logistics, get set up on a per-yard basis when you apply. We’d rather build the program honestly with our first dealers than bolt on standard terms after.