Common questions, plain answers.

The shadowbox pattern alternates pickets across both faces of the centre stringer. There is no back face with exposed framing — your neighbour sees the same panel you do.

Cedar if appearance matters, budget allows, or the fence is highly visible. Pressure-treated if you’re doing a long run, covering a rental property, or in a yard with heavy de-icing salt exposure.

Both share the same solid cedar base; the difference is the lattice crown. Diagonal is the classic West Coast look and comes in two grades — premium (1×6 on a 2×4 frame) and contractor (1×4 on 2×3 OT3). Square is a crisp modern grid that pairs with black-trimmed architecture.

Yes. In-stock panels can be ordered and paid for online — pick your styles, pay by card, and we confirm a pickup time at our yard at 240 Ellwood Drive West, Bolton, Ontario. Custom sizes, matching gates and pressure-treated builds are priced by hand through the contact page. A dealer network is being built; yards that want to carry NorthStar can apply through Polaris Pro.

Eventually, yes — the nearer-term plan is to add US border-state dealers once we’re firmly established in Canada.

Not for durability. Cedar weathers to silver-grey on its own without losing structural integrity. Stain is optional — apply a penetrating oil stain if you want to hold the amber tone.

Stainless steel ring-shank. The ACQ treatment will corrode galvanised fasteners over time — stainless lasts.

Yes. The shadowbox pattern cuts cleanly from either end. Seal cut edges on pressure-treated stock with an end-cut preservative.

Lumberyards, landscapers, contractors, and fence-install crews who want to stock or install NorthStar panels. We’re building the program with our first dealers — start with an application at /for-pros.

Program terms — pricing, payment, and fulfillment logistics — get set up on a per-yard basis when you apply. We’d rather build the program honestly with our first dealers than bolt on standard terms after.