NorthStar
Building Products
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Accessibility

Our commitment, and where we currently fall short.

NorthStar aims to meet WCAG 2.2 Level AA on every public page and Polaris Pro onboarding flow. This statement describes that commitment and how to reach us if something doesn’t work for you.

Last updated 2026-04-18

01Standards we target

Public marketing pages (this site): WCAG 2.2 Level AA.
Polaris Pro onboarding: WCAG 2.2 Level AA across application, dealer enquiry, and contact flows.
Printed product literature: 12-point minimum type, high-contrast pairs, plain-language body copy.

02How to report an issue

Email [email protected] with the URL, a screenshot if relevant, and a description of the problem. A human responds as soon as possible.
For urgent blockers (you cannot place an order or reach a dealer), reach out via the contact page and we’ll take your request by voice or email.

03Design decisions that matter

Body copy sets at 16px or larger across the site. We don’t use type smaller than 12px anywhere on public pages.
Interactive elements have a visible focus ring (3px Polaris gold at 35% opacity) on every state.
We never communicate state with colour alone — icons and text labels pair with every colour signal in our product pages and dealer application forms.
Our typography (Source Serif 4, Inter Tight) is selected in part for high-contrast legibility at small sizes; numerals are tabular for spec tables.

04Compliance statement

This website is a work in progress. We conduct internal accessibility checks on every iteration and will commission an external audit as the catalogue stabilises.